Shipping policy

Shipping Policy

KAE Beauty LLC ships online orders from New York, United States. The timeframes below apply to U.S. orders.

Order Processing

Orders are processed within 2–5 business days, excluding weekends and holidays. Processing time is separate from carrier transit time.

Shipping Methods and Costs

Available shipping methods and the full shipping charge are displayed at checkout before payment. Rates may vary based on the order weight, destination, and selected service. Eligible U.S. orders may ship through USPS Ground Advantage or another carrier or service shown at checkout.

Estimated Transit and Delivery

After processing, most U.S. orders arrive within 7–10 business days. The total estimated delivery time is generally 9–15 business days from the order date, including processing and carrier transit time.

Delivery estimates are not guarantees. Carrier delays, severe weather, holidays, service disruptions, or an incorrect delivery address may affect arrival time.

Tracking

When tracking is available, it will be sent to the email address provided at checkout. Tracking activity may take time to appear after the carrier receives the package.

Address Changes and Delivery Problems

Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if an address needs correction. We cannot guarantee changes after an order has entered processing or shipped.

If an order arrives damaged, appears lost, or has another delivery problem, contact us promptly with the order number and relevant photos or tracking information so we can review the issue.

Contact

KAE Beauty LLC
Website: www.kaebeautyllc.com
Email: customerservice@kaebeautyllc.com
Phone: 845-650-3811